The Kahuna Business Group Service Department is here to provide parts and nationwide service to you whether you lease, own, or rent your ATM. We also have a full inventory of receipt paper and ribbons for Tranax, Triton, and Tidel ATMs.
We have the distinct honor of being ASP Level 2 Certified from Tranax International Technologies and offer component repair on Tranax machines at our facility. This allows you to have parts of your Tranax ATM repaired at a much lower cost than replacing the entire component. We offer this service with a 24-48 hour turn around time from the time we receive your part at our office, minimizing the downtime of your ATM.
Technical service for your ATMt is available 24 hours a day, 7 days a week. We offer on-call technicians who are available to help you diagnose and, if possible, fix the problem with your ATM anytime.
We do not require you to be a current customer of Kahuna Business Group to take advantage of our low cost receipt paper and services. We can charge your credit card (Visa, MasterCard, Discover, or American Express) or send the items COD to you.
We offer walk-in service repairs and parts pickup by appointment.
| Available Services | Price |
| On-site Diagnose and Repair of your ATM within Illinois | $100/ Hour |
| In-House ASP Level 2 Repair of your Tranax Component (24 to 48 hour turn around on standard repairs or your return ground shipping is free) |
$70/ Hour |
| In-House Complete Refurbishment of your Tranax, Triton, or Tidel Machines | $70/ Hour |
| Over the phone Training and Programming of Tranax, Triton or Tidel Machines (With 48 hour advance notice, most remote programming and training takes less then one hour) |
$70/ Hour |
**All parts used in repair or refurbishment are charged at distributor level prices. It is like being direct with the manufacturer and getting the lowest possible part prices. **All labor is charged with a 1 hour minimum and 15 minute increments after the first hour.
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