Doing Business With Us
What is “Kahuna” and how does it relate to the ATM industry?
“Kahuna” as a brand is about differentiation and standing apart in a mostly traditional banking world. Our company has been in the ATM industry since 1995, and we pride ourselves on being innovative and running counter to “business as usual”. Demographic studies have shown that 18-36 year olds are the most frequent ATM users, and “Kahuna” as a brand stands above the generic alternatives. Come surf with us….
Where did the name Kahuna come from?
Kahuna represents an entrepreneurial approach to life and business. It’s about adapting, mastering and even surfing the dynamic forces of change. Kahuna is leadership and partnership coupled to allow for successful relationships with clients, vendors and even peers.
What does Kahuna Business Group have in common with surfing?
Surfers by nature are independent and strong, but also recognize their position in a larger community. They take responsibility for themselves and their own. Kahuna Business Group is based on a cooperative affiliate model, which strives to allow each member individuality and autonomy while simultaneously strengthening the community that we all are part of.
What is an Affiliate?
At Kahuna Business Group, we have taken a different view on the ATM world than most. What separates us from others in this competitive marketplace is our unique company philosophy. Rather than spending our time and efforts supporting a direct sales force like traditional ISO’s, (which could ultimately end up competing with you), Kahuna Business Group is structured as the first true ATM cooperative. The volume and leverage of our Affiliate partners is pooled together and utilized to negotiate the best equipment pricing and processing rates on behalf of our partners. The net result is that our Affiliates receive the pricing and enhanced benefits of a much larger organization without the hassles and commitment of being direct with a manufacturer or processor. The “portability of transactions” and wide range of product offerings from Kahuna Business Group allows you to aggressively pursue new business with confidence.
What are the other benefits of becoming an Affiliate?
Kahuna Business Group spends a great deal of time and travel researching opportunities and issues that affect the ATM world. We are then able to disseminate any relevant information to those who may not have access on their own, and serve as an advocate in the ATM community. Kahuna Business Group has a full-time administrative support staff eager to assist with all aspects of the ATM business. We have negotiated contracts with multiple processors and multiple equipment vendors. Our administrative team can quickly and efficiently solve all back-of-house needs, potentially saving our Affiliates thousands of dollars in reduced staffing requirements. In short, Kahuna Business Group is the single solution for all your ATM industry needs.
How can I become an Affiliate?
As a leader in the ATM industry, Kahuna is dedicated to working with individuals and companies that have established themselves in the industry. We are looking for great companies to partner with to improve their results as part of our win-win philosophy. To become a Kahuna Affiliate, we require a committed sales organization with demonstrated experience and integrity in the industry along with a solid plan for the future. So first, review our site. There is a tremendous amount of helpful information here that tells you about who we are, what we do, how we do it, and most of all . . . how we can help YOU! Then, feel free to contact us by email or telephone at (888) 357-8472. We look forward to hearing from you.
What do I gain by joining Kahuna Business Group versus tying myself to just one processor?
Like the surf itself, processing is a complex and ever changing environment. With Kahuna Business Group, you have the leverage of many as well as true “portability of transactions”. Affiliates can take advantage of the best our partner processors have to offer, utilizing their particular strengths as situations merit. Choosing just one option may not allow you maximum freedom and flexibility down the line. With Kahuna Business Group’s leverage, Affiliates have access to the very best in equipment, processing and ancillary services, all aimed at increasing your business opportunities.
Why would I want to work with Kahuna even though I am big enough (or will be soon) to go direct?
There are several advantages to working with Kahuna. Regardless of the size of your business, you can leverage the volume of our affiliate network in order to obtain the best equipment and processing costs. In addition, you can leverage the relationships with all of our vendor partners, expanding your network to include three of the key equipment manufacturers and five processors in the industry. Bottom line, you have a staff on hand at Kahuna that is working for you, allowing you to concentrate on what is important: prospecting, selling and maintaining the relationships with your current clients.
What is portability of transactions?
Most processors require volume commitments, and in many cases will bill you for transactions that you do not perform. This can be EXTREMELY costly. One processing agreement with Kahuna takes your transactions to any one of our five processors. You can process with who you like, when you want and will never be stuck in a bad relationship. We call this portability of transactions.
Why is compliance so important?
If you are in the industry and do not take Network compliance seriously you need to immediately. Compliance reflects your right to operate. We know sales organizations and operators in the ATM industry who have literally gone bankrupt from fines, penalties or liabilities. We never want to see the sweat equity of a hard working client organization be swept away by circumstantial misfortunes of compliance. If you are not currently part of a group or bank sponsor who communicates with you and helps you ensure all of your accounts and contracts are underwritten in accordance with each and every Network rule or government law, contact Kahuna today.
Benefits of an ATM
Why should I have an ATM in my business?
Having an ATM machine in your business helps you to increases sales and customer loyalty, provides your customers with an added convenience, reduces credit card fees and provides you with an income stream.
- Increased Sales: Various studies have shown that a customer who uses an ATM machine spends 30-50% of the funds withdrawn in the store itself.
- Increased Customer Loyalty: As a business owner you can increase customer loyalty by creating special incentives with coupons and on-screen advertisements to reward your loyal customers.
- Provide Customer Convenience: Your customers will appreciate the convenience of being able to access their bank accounts and credit cards.
- Reduce Credit/Debit Card Fees: By having an ATM in your business and encouraging your customers to use cash for their purchases, you can greatly reduce fees for credit and debit card usage that you pay.
- Revenue: Depending on the location, foot traffic and the fees that you set, having an ATM in your business can easily pay for itself and provide you with an additional income stream.
How much money can I make?
Depending upon a number of factors including the location and amount of traffic that you have, the amount of fees you charge to use your ATM, whether the machine is a stand alone or through-the-wall, you can expect net profits of $200 – $2,000 per month.
What factors contribute to success of my having an ATM in my business?
The amount of traffic that comes through your establishment will contribute to the success of your ATM program. It is also important to locate your ATM near the cash register and in a well lit location.
What is my commitment?
There are a number of different options open to the retailer — own, lease or simply allow us to place an ATM in your business. Let us help you to determine the right option for your business.
Who fills the ATM with cash and receipt paper?
As part of your ATM agreement, you will have the option to fill your machine yourself, we can do it for you or we can have an armored carrier fill it. Contact one of our ATM experts and let us help you decide which choice is right for you.
What happens if my ATM requires service?
The ISOs that make up our Affiliate program have several solutions that can be tailored to meet your unique and specific needs. Contact one of our friendly customer services representatives and let us help determine the program that will provide your business the most service at the best cost.
Why should I work with Kahuna and/ or one of their Affiliates?
Regardless of the size of your business, you benefit from working with Kahuna. We are able to provide our customers with competitive ATM equipment pricing and the best ATM processing rates possible. When you make the decision to partner with Kahuna, you receive the service and commitment of a team that is totally dedicated to supporting your efforts. Your success truly is our success. Whatever the situation may be, we will always look for a creative solution that is a win/win for all parties.





